Contact Information:
Jimfambiz LLC
support@jimfllc.com

We want every customer to be completely satisfied. If something’s not right with your order, we’re here to make it right.

Return Eligibility

You can return an item within 30 days from the delivery date. To qualify:

  • We accept returns of both defective and non-defective products
  • We also accept returns of new and slightly used products

How to Request a Return

Reach Out First: Contact us at support@jimfllc.com or (352) 472-3309. If your item is damaged or defective, include clear photos and a short description.

Wait for Instructions: We’ll review your request and send you return instructions. Please don’t ship anything back until you receive approval.

Return the Item: Once approved, you can ship the item using any trackable and insured method. A valid tracking number is required.

Return Method: By mail.

Refund Process

  • After your return is received and inspected (within 72 hours), your refund will be processed within 7 business days
  • You’ll receive a full refund, including original shipping and handling fees
  • We never charge restocking fees

Wrong or Damaged Items

If the item you received is defective, damaged, or incorrect, email us with a photo.
No need to return it — we’ll send you a replacement or issue a full refund, whichever you prefer.

Need Help?

We provide 24/7 customer support. If you have any questions, you can reach us at:

📍 12839 Abalone Way, Houston, TX 77044, United States
✆ (352) 472-3309
✉️ support@jimfllc.com